Privacy Policy

Last updated: 01 January 2025

Arghco (“Company”,“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. It also outlines your rights under the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, title, company, job role.
  • Contact Data: Email address, telephone number, postal address.
  • Technical Data: IP address, browser type, operating system, and website usage data (collected via cookies).
  • Transactional Data: Details about payments, purchases, and services you have engaged with.
  • Marketing and Communications Data: Preferences for receiving marketing from us.

2. How We Collect Your Data

We collect personal data in several ways:

  • When you provide it directly (via forms, email, or phone).
  • Through automated technologies such as cookies and analytics tools.
  • From third parties (for example, business partners, public sources, or industry directories).

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and manage our services.
  • To respond to enquiries and customer support requests.
  • To process transactions and manage accounts.
  • To send marketing communications (with your consent).
  • To analyse website usage and improve user experience.
  • To comply with legal and regulatory obligations.

4. Legal Basis for Processing

Under GDPR, our processing of personal data relies on:

  • Contractual necessity – when processing is required to deliver our services.
  • Legal obligation – when required to comply with applicable laws.
  • Legitimate interests – for business operations such as improving services or preventing fraud.
  • Consent – for marketing communications and non-essential cookies.

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service providers and professional advisors (IT, legal, accounting).
  • Business partners involved in delivering our projects.
  • Government authorities when legally required.
  • Third-party analytics or marketing platforms (with your consent).

We do not sell or rent personal data to third parties.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA) or the UK, we will ensure it is protected with appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, and reporting requirements.

8. Your Data Protection Rights

Under GDPR, you have the following rights:

  • Right of access – Request a copy of the personal data we hold about you.
  • Right to rectification – Request corrections to incomplete or inaccurate data.
  • Right to erasure – Request deletion of your data when it is no longer needed.
  • Right to restrict processing – Limit how we process your data.
  • Right to data portability – Receive your data in a structured, machine-readable format.
  • Right to object – Object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent – Where we rely on consent, you may withdraw it at any time.

To exercise your rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

10. Children’s Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect their data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: legal@arghco.eu

If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA). For Ireland, visit https://www.dataprotection.ie. For the UK, visit https://ico.org.uk.